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VanityOps

VanityOps features

One platform for every part of the client experience.

From the moment a client arrives to the reason they return, VanityOps helps beauty and wellness teams deliver smoother service and run a more organized business.

A connected workspace

Modern tools for the work that happens every day.

VanityOps brings client experience, retention, team coordination, and performance visibility together—so every part of the business can work from the same clear system.

Client experience

A smoother visit starts before the service.

Give every client a clear, welcoming experience from check-in through their next visit—without adding more work at the front desk.

  • Digital check-in

    Let clients choose their location and service, then join the business queue from the web.

  • Live queue position

    Keep clients informed about where they stand while your team stays focused on service.

  • Estimated wait times

    Show the quoted wait set for a check-in and keep it visible with the customer’s queue status.

  • Client profiles

    Keep contact details, non-sensitive service notes, and visit context in one place.

  • Visit history

    See prior visits at a glance so every return feels familiar and personal.

  • Location-aware check-in

    When enabled, verify proximity to a configured location, with a business code available as fallback.

  • Mobile-friendly experience

    Make check-in and queue updates easy to use from any client’s phone.

Conceptual preview of the VanityOps mobile client check-in and live queue experience

Loyalty activity

Keep every recorded point accounted for.

Give clients and authorized managers a clear view of point balances, lifetime points, and recorded adjustments.

  • Loyalty points

    Let authorized managers award or redeem points with a recorded reason.

  • Balance and activity

    Give clients a clear view of their current balance, lifetime points, and recorded changes.

  • Accounted adjustments

    Keep point awards, redemptions, corrections, and resulting balances in one ledger.

  • Client history

    Understand the relationship behind the balance, not just the points total.

  • Future automated offers and engagement

    Planned

    Future tools will help you reach the right clients with relevant reasons to return.

Conceptual preview of a VanityOps client loyalty balance and activity

Staff & operations

Keep the team aligned when the day gets busy.

Bring queues, client context, and day-to-day workflows into one shared operational view built for fast-moving teams.

  • Staff dashboard

    Give the team a clear view of what is happening now and what needs attention next.

  • Queue management

    Move clients through waiting and service with less front-desk coordination.

  • Customer lookup

    Find the right client and their relevant history without slowing down the visit.

  • Role-aware workspace

    Show team members the operational pages appropriate for their assigned role.

  • Admin controls

    Keep owner and manager tools organized while preserving clear operational boundaries.

  • Business workflow tools

    Replace scattered workarounds with repeatable systems your whole team can follow.

Conceptual preview of the VanityOps staff dashboard and live queue

Business insights

See the patterns behind each day.

Turn everyday operating activity into a clearer view of queue volume, timing, loyalty, and team throughput.

  • Visits

    Understand visit volume and how client traffic changes over time.

  • New customers

    Review how many customer profiles were added during each report period.

  • Loyalty activity

    Track points earned and redeemed during the selected report period.

  • Wait-time visibility

    Review average time from check-in to service across recorded visits.

  • Service and staff rankings

    Compare completed visits by selected service and assigned team member.

Conceptual preview of VanityOps operational visit and wait-time reports

Bring your daily operations into one clear workspace.

Review current launch availability and create your VanityOps business workspace.

See launch availability